Challenge
The ACT Government Audit Office set out to undertake a performance audit of their approach to ICT strategic planning to enable better delivery of government services through effective and efficient use of ICT. They engaged us to review the performance of whole-of-government and divisional ICT strategic planning and make recommendations for improvement in line with industry frameworks.
Solution
Guided by five phases – definition, discovery, diagnosis, design and delivery – we used this integrated approach to identify and develop a tailored framework to inform the assessment of ICT Strategic Planning for the ACT at whole-of-government and divisional levels. We developed a number of practical recommendations that can help improve the strategic planning, and ultimately delivery of ICT in the ACT Government.
Conclusion
Raised awareness of importance of ICT Strategic Planning
Raised awareness of key concepts
Raised awareness of roles and responsibilities
